At PremiumCabs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us, submit a booking, or use our communication channels (WhatsApp, live chat, and website forms).
- Contact Information: Your name, email, phone number, preferred contact method (Email, Phone, WhatsApp), and any message or inquiry you send us.
- Rental Details: Rental basis (Hourly, Daily, Monthly), ride preference (Chauffeured or Self Drive), pick-up and drop-off locations (within Lahore), pick-up and drop-off times, and car required dates (optional).
- Vehicle Details (Optional): Vehicle make, vehicle category (Economy, Luxury, Passenger & People Mover, Premium), and vehicle type (Honda Sedan Series, People Mover, SUVs, Suzuki Mini Cars, Toyota Sedan Series).
- Live Chat & WhatsApp: Information you share in chat conversations and your phone number (for WhatsApp).
- Please note: We do not collect or store any payment details on our website.
- Respond to your inquiries and process bookings.
- Contact you using your preferred method.
- Share booking details with our drivers or staff to complete your ride.
- Improve our services, website, and customer support.
- Fulfill legal or regulatory requirements when necessary.
- We will not use your information for unsolicited marketing.
- With drivers or authorized staff, for the purpose of fulfilling your booking.
- With trusted third-party providers (e.g., live chat or IT support services).
- With legal authorities, if required by law.
- We never sell or rent your personal data to third parties.
- Request a copy of the personal data we hold about you.
- Ask us to correct or update your details.
- Request deletion of your data, unless retention is legally required.
